Terms and Conditions

Terms and Conditions - 365 Days Event Management

*1. Introduction*

Welcome to 365daysplanner.com. These Terms & Conditions govern your use of our platform, which connects venue owners, vendors, and clients for event planning services both locally and internationally. By accessing or using our services, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please do not use our platform.

*2. Definitions*

• "365daysplanner.com" refers to the website and platform facilitating event planning services.
• "User" refers to any person or entity using our platform, including clients, venue owners, and vendors.
• "Client" refers to individuals or businesses seeking event venues and vendor services.
• "Venue Owner" refers to individuals or businesses listing and renting event spaces.
• "Vendor" refers to service providers such as caterers, decorators, photographers, DJs, etc.
• "Booking" refers to a confirmed reservation of a venue or service.

*3. Eligibility & User Accounts*

• Users must be at least 18 years old to create an account.
• Users must provide accurate and up-to-date information.
• Users are responsible for maintaining the confidentiality of their account credentials.
• 365daysplanner.com reserves the right to suspend or terminate accounts that violate these Terms & Conditions

*4. Services Provided *

• Clients can browse, compare, and book venues and vendors for events.
• Venue Owners can list their event spaces, manage bookings, and accept payments.
• Vendors can offer services such as catering, event decoration, and entertainment.
• The platform facilitates transactions but does not directly provide event services.

*5. Bookings & Payments*

• Booking Process

  • Clients can make bookings via the platform, subject to venue and vendor availability.
  • Venue owners and vendors have the right to accept or decline bookings.

• Payment Terms

  • Payments must be made through the platform’s secure payment system
  • 365daysplanner.com may charge service fees for facilitating transactions.
  • Any applicable taxes or additional charges are the responsibility of the user.

• Cancellations & Refunds

  • Cancellations are subject to the Return & Refund Policy
  • Refunds, if applicable, will be processed based on the vendor's or venue owner's cancellation terms.
  • 365daysplanner.com is not liable for cancellations made by third-party vendors or venue owners.

*6. User Responsibilities *

• Responsibilities of Clients

  • Ensure that all bookings comply with local laws and regulations
  • Communicate clearly with venue owners and vendors before booking.
  • Respect the terms set by venue owners and vendors, including cancellation policies.

• Responsibilities of Venue Owners

  • Provide accurate descriptions, pricing, and availability for venues
  • Honor confirmed bookings and communicate in a timely manner.
  • Maintain the venue in safe and clean conditions for booked events.

• Responsibilities of Vendors

  • Provide services as described in their listings.
  • Refunds, if Communicate with clients professionally and in a timely manner.
  • Deliver high-quality services as agreed upon in bookings.

*7. Prohibited Activities*

• Users may not:

  • Use the platform for fraudulent or illegal activities.
  • Misrepresent their identity, services, or venue availability.
  • Engage in abusive or inappropriate communication with other users.
  • Attempt to bypass 365daysplanner.com’s payment system to avoid fees.
  • Upload or share harmful, offensive, or misleading content.

*8. Dispute Resolution *

• Users should attempt to resolve disputes directly with each other.
• If disputes cannot be resolved, 365daysplanner.com may intervene as a neutral mediator.
• 365daysplanner.com reserves the right to make final decisions on disputes when necessary.

*9. Liability & Disclaimers*

• 365daysplanner.com is a platform connecting users and is not responsible for the actual services provided by venue owners or vendors.
• We do not guarantee the quality, safety, or legality of any services offered on the platform.
• Users agree to use the platform at their own risk.
• 365daysplanner.com is not liable for damages, losses, or disputes arising from transactions between users.

*10.Privacy Policy*

• User data is collected and processed in accordance with our Privacy Policy.
• Users must not share personal or payment information outside of the platform to avoid fraud risks.

*11.Modifications to Terms *

• 365daysplanner.com reserves the right to update these Terms & Conditions at any time.
• Users will be notified of major changes, and continued use of the platform indicates acceptance of the revised terms.

*12. Termination *

• Users who violate these Terms & Conditions may have their accounts suspended or permanently banned
• 365daysplanner.com may remove listings or content that violate platform policies.

*13. Governing Law *

• These Terms & Conditions are governed by the laws of India.
• Any legal disputes must be resolved in the jurisdiction of Vadodara, Gujarat, India.

*14. Contact Information *

For questions or concerns regarding these Terms & Conditions, contact us at:

• Email -: support@365daysplanner.com
• Address -: Ashwamegh Rise, Shankar Park Society, Nizampura, Vadodara – 390002.
• Phone -: +91 9429192365

By using 365daysplanner.com, you acknowledge and agree to these Terms & Conditions